Over the past year, we have received a growing number of messages from customers in Pakistan — and increasingly from India — asking whether a product they bought from an unfamiliar Facebook page, Instagram reseller, or third-party marketplace was "real HerbsAsia." In most of these cases, the honest answer has been no.
As HerbsAsia's Never Grow Serum and Soft Step Foot Care Cream have grown in popularity, unofficial sellers have started copying our packaging, branding, and even our customer reviews to sell products we never manufactured. This post exists for one reason: to help you avoid wasting money on something fake, and in some cases, applying an unknown formula to your skin.
Why This Happens
Counterfeiters target brands that already have trust and demand — copying a well-known label is far cheaper than building a brand from scratch. Because HerbsAsia does not currently sell through third-party marketplaces or unauthorized resellers in India, any product claiming to be "HerbsAsia" sold there is not from us.
Warning Signs of a Fake Seller
- Prices that are drastically lower than herbsasia.pk's listed price
- Pages that are not linked to our verified social accounts (Facebook: herbsasiaofficial, Instagram: herbsasia.official)
- Sellers who only accept payment via personal bank transfer with no order tracking
- Packaging with spelling errors, mismatched fonts, or missing batch details
- No way to reach a real customer support number or email
How to Verify You're Buying the Real Product
The only official store for HerbsAsia products is herbsasia.pk. We do not currently sell through Daraz, resellers, or any marketplace outside our own website. Every order placed on herbsasia.pk is trackable, comes with a proper invoice, and is backed by our refund and shipping policies. If you received a product from anywhere else claiming to be HerbsAsia, we cannot guarantee its authenticity, safety, or effectiveness.
What to Do If You Suspect You Bought a Fake
Stop using the product immediately if you notice irritation, an unusual smell, or a texture that does not match what is described on herbsasia.pk. You can reach our support team directly at info@herbsasia.pk or +92-318-4298684 to confirm whether a product matches our official formulation and packaging.
Why This Matters for Your Skin and Your Money
Unregulated counterfeit skincare and hair-care products can contain unknown or harmful ingredients, and because they are not sold through us, there is no accountability if something goes wrong. Beyond the safety risk, you are also simply not getting what you paid for — many customers have told us the fake versions did nothing at all.
Common Myths About Counterfeit Products
Myth: If the packaging looks identical, the product must be real. Counterfeiters often replicate packaging almost exactly, sometimes better than the price would suggest — packaging alone is not proof of authenticity. Myth: Fake products are just "weaker" versions of the real thing. In many cases counterfeit skincare and wellness products contain entirely different, unverified ingredients rather than a diluted version of the original formula. Myth: Reporting a fake page doesn't help. Every report helps get unauthorized pages flagged and taken down faster, protecting other customers.
What to Do Before You Click "Order Now"
Before completing any purchase from a page you haven't bought from before, take thirty extra seconds: search the exact page name alongside the word "fake" or "scam," check whether the page has genuine engagement (comments from real people, not just emoji spam), and confirm the URL matches herbsasia.pk exactly, with no extra words or characters. If a seller pressures you to pay via personal bank transfer with no order confirmation or invoice, treat that as a serious warning sign rather than simply "how online shopping works here." Genuine businesses, including ours, provide clear order tracking and a paper trail specifically so you're protected if anything goes wrong.
FAQs
Can I return a product bought on herbsasia.pk if I change my mind? Yes, our refund and shipping policies on herbsasia.pk explain the process clearly.
Does HerbsAsia sell on Daraz or other marketplaces? No. herbsasia.pk is our only official store.
Do you ship to India? HerbsAsia currently focuses on the Pakistani market; any "HerbsAsia" sellers operating in India are not authorized by us.
How can I contact you to verify a product? Email info@herbsasia.pk or call +92-318-4298684.
Protect your skin, your hair, and your money — always order directly from herbsasia.pk.